Ticket Studio

Company-based Ticket Workspace

Login

Username Password

Create Account

Full Name Username Email Address Contact Number (E.164)

Password Join Mode Company Name Secret Company Code

Workspace

Company Settings (Admin)

Company Name Time Zone

Features are managed by Super Admin.

Company Logo

Tickets Super Admin Permission

Billing

No billing data.

Notifications

My Notification Preferences

Email notifications

New ticket assigned to me Updates on tickets I created

WhatsApp notifications

New ticket assigned to me Updates on tickets I created

WhatsApp Phone (E.164)

Quiet Hours (JSON optional)

Verification Code

Notification Deliveries

My Dashboard

My To-Do Today

New Work Items

Due Today

High Priority

Due This Week

Reports

Platform Admin

Company

Company Overview

Integrations

Provider Status

Channel Recipient Message (optional)

Notification Channels (Super Admin)

Email (Resend) WhatsApp (Twilio)

Company Features (Super Admin)

To-Do List Advanced Reports WhatsApp Feature Approval Workflow

Super Admin Edit Permissions

Users

Profiles

Tickets

Ticket Status Filter Priority Urgent Important Assignee User ID Creator User ID Target Profile ID Search Created From Created To Due From Due To

Company Members

Member Details

Selected Member Full Name Email Contact Number (E.164)

Profile Reports To Profile Reports To Member Company Admin

Access Notice

User Profile Hierarchy

Profile Name Can Access Tasks

Member Profile

Profiles

Profile Hierarchy

Child Profile Parent Profile

Hierarchy Map

Task Assignment Rules

Rule Applies To Assigner Profile Assigner User Target Type Target User Target Profile

Rules

Create Work Item

Title Description

Priority Due Date

Urgent Important

Recurring Recurrence Type

Repeat Every

Recurrence End Date Number of Occurrences

Assign To Assignee Target Profile

Work Item Actions

Scope Priority Urgent Important Sort

Tickets

Ticket Detail

Select a ticket to manage logs and history.

Approval Workflow

Stage Name Required Approver Type Required User Required Profile Submission Note

Approval History

Update Ticket

Status Priority Reassign Due Date Leave blank for no change Time Spent (minutes) Time Note Update Note (Log)

Login

Create Account

Workspace

Company Settings (Admin)

Tickets Super Admin Permission

Billing

Notifications

My Notification Preferences

Notification Deliveries

My Dashboard

My To-Do Today

New Work Items

Due Today

High Priority

Due This Week

Reports

Platform Admin

Company Overview

Integrations

Notification Channels (Super Admin)

Company Features (Super Admin)

Super Admin Edit Permissions

Users

Profiles

Tickets

Company Members

Member Details

Access Notice

User Profile Hierarchy

Profiles

Profile Hierarchy

Hierarchy Map

Task Assignment Rules

Rules

Create Work Item

Work Item Actions

Tickets

Ticket Detail

Approval Workflow

Approval History

Update Ticket

Time Entries

Logs

History